Contact Us

A refined grooming experience begins here.
At D Luxe Dog Spa, every appointment is private, calm, and designed to provide exceptional care — whether your pup is here for a Full Bath, Essential Grooming, or an exclusive Artistic Grooming session.

Request an Appointment

To ensure personalized, one-to-one care, all appointment requests for any service are reviewed before confirmation.

After submitting your request, our team will contact you shortly to finalize your booking and match your dog with the appropriate service and groomer.

Limited availability

FAQ

What grooming services do you offer?

We offer three main grooming experiences:
Artistic Grooming (exclusive, scissor-style, by Diana Paiva)
Essential Grooming (full-body haircut + bath package)
Full Bath (hygiene and coat-care without haircut)
We also offer nail trimming and several optional add-ons such as detox treatments, deep hydration masks, ozone therapy, and more.

Do you accept all dog sizes and breeds?

We welcome most small, medium, and large breeds, depending on weight and temperament.
For Artistic Grooming, we only accept small dogs up to 20 lbs.
For Full Bath and Essential Grooming, larger dogs may be accepted depending on size and coat condition.
Weight limits and breed exceptions apply for safety and comfort.

Do you have age limits for new clients?

Yes. To ensure safety and minimize stress, we cannot accept:
• Small dogs over 13 years
• Medium to large dogs over 12 years
• Extra-large breeds over 10 years

Existing clients may be evaluated individually.

Do you require vaccinations?

Yes. All dogs must have Rabies, DHPP, and Bordetella up to date.
A photo of the vaccine records is required before booking approval.

How long do grooming services take?

Artistic Grooming: 1.5 hours–3 hours (one-on-one exclusive)
Essential Grooming: 1–2+ hours
Full Bath: 30 min–2+ hours
Timing varies based on coat condition, dog size, temperament, and add-ons.

How do I book an appointment?

All appointments must be requested through our online form.
Your request will be reviewed manually, and our team will contact you to confirm the date, time, and vaccine records before final approval.

Can I stay during the grooming appointment?

For most appointments, we do not allow pet parents to stay inside the grooming area, as dogs tend to relax more when the environment is calm and distraction-free.

However, you can stay with your pup if you choose our Private Session add-on.
The Private Session gives you access to:
• A fully private grooming space
• One-on-one time with the groomer
• A quieter, controlled environment
• The option to observe the process from a comfortable area

This experience is ideal for anxious dogs, first-timers, or pet parents who want to stay close during grooming.
Please note: Private Sessions have an additional fee and must be booked in advance.

What is your cancellation policy?

We require 24 hours notice to cancel or reschedule.
Cancellations without notice or late arrivals (over 15 minutes) incur an $80 no-show fee.

Do you offer walk-ins?

We accept walk-ins only for Nail Trimming, depending on availability.
All other services require an appointment request.

What affects the price of my dog’s grooming?

Final pricing depends on:
• Coat length and condition
• Matting level
• Dog size and weight
• Temperament and cooperation
• Amount of scissor work
• Additional treatments requested

Our team will confirm the final price after evaluating your pup.

Do you offer add-ons or special treatments?

Yes. You can enhance any service with options such as:
Deep Hydration Mask, Detox Treatment, Ozone Bath, De-shedding, Teeth Brushing, and more.
Add-ons help maintain coat health and prolong grooming results.

What if I pick up my dog late?

A $15 fee applies for every 30 minutes your pup stays after the pickup notification.
This ensures a calm environment for all dogs.